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January 26, 2005

NATIONAL BANK OF DUBAI UPGRADES ATM SERVICES WITH LEVEL FOUR SOFTWARE

Level Four receives recognition for its ATM Channel Development Suite Platform throughout the Middle East

London, 26 January 2005 – National Bank of Dubai has announced today their partnership with Level Four Software, the leading provider of ATM test and development software, to enable faster delivery of new ATM content and customer services to the bank’s multi-vendor network.

National Bank of Dubai are presently switching to the Postilion transaction processing platform from Mosaic Software, a new platform globally positioned at the forefront of next-generation payment processing software. The core elements of Level Four’s ATM Channel Development Suite will be used to interface to the new Postilion switch system as a virtual ATM, enabling NBD to automate the regression testing of ATM transactions.

National Bank of Dubai will deploy Level Four’s ATM Developer for the desktop development of upgraded ATM content and graphics. The software will enable the bank to design, configure and test new ATM content from any desktop PC within its network. ATM Developer is a straightforward tool that will help the bank deliver new content such as special customer offers and seasonal messages to the bank’s multi-vendor ATM network.

“The competitive nature of the banking industry in the UAE requires us to constantly provide new service offerings to all of our customers,” said Abdulfattah Sharaf - Divisional Head, Cards Business, at National Bank of Dubai. “Level Four’s simple and flexible approach enables us to provide value-added ATM services while increasing customer usage and meeting industry needs.”

Having selected Level Four based on its proven track record throughout the Middle East, the National Bank of Dubai has also considered utilizing additional modules from Level Four’s ATM Channel Development Suite. In order to comply with new measures set by The Arab Gulf Cooperation Council for EMV compliance, NBD will use Level Four modules EMV FastTrack and 3DES FastTrack, ensuring thorough end-to-end testing from the card to the switch platform.

“The National Bank of Dubai has led the way amongst UAE banks to comply with mandated standards for EMV and Triple DES. Level Four’s testing tools will enable NBD to meet the compliance deadlines and provide a platform for future developments,” said Osman Mehta, General Manager, Middle East, Level Four Software Ltd.

About the National Bank of Dubai

Founded in 1963, the National Bank of Dubai is the oldest, locally incorporated bank in the Southern Gulf. Recognized as the bank with a performance that is second-to-none, NBD has built a reputation of stability and strength much appreciated by shareholders and customers alike.

Offering diversified financial services, NBD is a leader in corporate banking. Its portfolio covers a wide range of services including transport, real estate, construction, manufacturing, tourism, government, and service industries throughout the region. In addition, NBD’s Private Office provides private banking services, offering highly tailored solutions to preserve and protect the personal wealth of its customers. Along with supplying customers with a variety of exclusive service based products, secured facilities, personal loans and auto loans, the National Bank of Dubai also offers a variety of treasury products and services, advising customers on exchange markets and interest rate outlook. Furthermore, NBD presents their customers with automated banking services, which consist of an internet service (NBD Online), a telebanking facility (NBD Telebank), and an SMS based service (NBD Mobile). With a comprehensive card portfolio that provides an array of benefits, the National Bank of Dubai has, over the years, built a wide ATM network as well as Point of Sale terminals in select locations throughout the UAE.

The National Bank of Dubai currently has an extensive branch network of 39 branches throughout the UAE. In addition, NBD also has a branch in London and a representative office in Tehran.

About Level Four
Level Four’s development and testing products have been built to address the needs of ATM deployers seeking to maximize their investment in the ATM channel.

BRIDGE:test is targeted at banks and ATM deployers who are running, or seeking to run, a modern ATM network based on the industry-wide CEN/XFS open standard.  BRIDGE:test provides an enterprise regression test platform to test CEN/XFS based applications in a controlled environment. Customers gain benefits of the breadth of testing and improved quality assurance as well as reduced time to market due to increased testing efficiencies.

ATM Developer is targeted at banks and ATM deployers who are running states & screens protocol controlled applications such as those based on NDC or 912. ATM Developer provide a graphical environment in which customers can maintain the configuration file from creation to validation.

Since 1995, Level Four has built an impressive global customer base of banks and payments processors including, Royal Bank of Scotland, Lloyds TSB, Bank of America, CIBC, VocaLink and Standard Bank of South Africa. Headquartered in Dunfermline, Scotland, Level Four has offices in Dubai and Charlotte, NC, USA. http://www.levelfour.com  

Level Four’s online ATM industry resource: www.atmindustryinfo.com 

For more information, please contact:
Nicola Koronka
Hotwire
+44 (0) 20 7608 4673
levelfour 'at' hotwirepr.com